Checking system status

If something isn't working the way you'd expect, start here before you submit a ticket.

Greenshades maintains a real-time status page where you can check system availability, view any active incidents, and see a history of past events. If there's a known issue, it'll be there.

Check the Greenshades status page

You can also subscribe to status updates directly from the page to get notified when something changes — without having to keep refreshing.

If the status page shows everything operational and you're still running into problems, reach out to our support team and we'll dig in.