Date: March 5, 2025

Background:

Our current method for voiding removes the data from pay history. This causes issues with tracking and reporting. 

What’s new?

We have introduced a new interface for the Void Check screen and now have three options for incorrect checks.

Void check by deleting it from Pay History

 
This is our current implementation for voids. This will remove the check from payroll reports.

When should I use this process? If a check was completed in Payroll which has not yet been paid and needs to be voided and reprocessed, this is the void process that is recommended.

Void and Reverse Check

 This new method is not marked as voided but instead creates a negative version of the original check, using the same check number as the original. We have also introduced the ability to enter in a date for the reversal. This date cannot be before the original check date. To see the reversed check in reporting you will need to use the date range filter and include the check date used for the reversed check. The reversal will automatically create a GL batch. Using this reversal will not generate arrears. If a payment is incorrect and arrears are required, we recommend using the adjustment workflow.

An example displaying the original and reversal.

 
When should I use this process? If an employee received a payment that was incorrect, and the tracking of the original check and reversal is necessary for your records. If the employee has not yet been paid use the Void and delete option instead. If the employee needs to go into arrears use Fix a problem with this check.

Fix a problem with this check

This third option is used to adjust the check instead of voiding. A link will take you to the Payroll Dashboard where you can go to Recent Pay Runs and click Adjust.

When should I use this process? If a correction needs to be made on a check that has not been paid or if an employee has been paid but should not have, we recommend using this workflow. If the employee should not have been paid adjust the hours to 0 and we will create wage repayment arrears.